PRIVACY POLICY

The United States cherishes your privacy (collectively, “Harbor Freight,” “we,” “us,” or “our”). The following privacy statement describes how Harbor Freight manages personal data that is obtained via:

  • Our online properties, such as webpages with links to our privacy policy;
  • Our real retail shops;
  • Orders we complete for colleagues;
  • Our surveys and other techniques for consumer research;
  • Our marketing campaigns, such the procedure of subscribing to our newsletter;
  • By using Harbor Freight, our concierge service;
  • Our social media profiles on the internet.

PART 1 – WHAT PERSONAL INFORMATION DOES HARBOR FREIGHT COLLECT?

Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:

  • When you make a purchase from us (including online or in a Harbor Freight retail location), get in touch with us via Harbor Freight , or create an online account, we get Contact Data from you. This contains your phone number, billing and postal addresses, email address, and first and last names.
  • Your age, gender, date of birth, biographical information, photographs, items saved in a wish list called “My List,” a link to your profile on multiple third-party websites, such as social networks, interests, preferences, and information about your involvement in events, promotions, sweepstakes, competitions, or surveys conducted by our police are all included in your profile data. Moreover, pictures are included in profile data.
  • Contacts with us through Harbor Freight Concierge, our customer support agents, live chat services, or social media platforms like public postings or direct messages, along with queries, comments, or other concerns, are examples of communications we exchange, you share, or publish. As mentioned in this Privacy Policy, Harbor Freight Concierge and other online chat services may record or monitor discussions for quality assurance and other uses. If you do not want us to keep an eye on or record these talks, please do not use Harbor Freight or our online chat service.

Automatically collect data. Over time, information about you, your computer or mobile device, and your actions on our website and other websites and online services may be collected by us, our suppliers Our services and business partners automatically record. This information may include:

  • Device information includes the make and model of your computer or mobile device, the kind of browser you’re using, screen resolution, IP address, unique identifiers, and the website you were on before you started surfing.
  • Information about your online behavior, including the pages and screens you see, how long you spend on them, how you navigate between them, what you do on them, when you access them, and how long you stay on them.

PART 2 – COOKIES AND SIMILAR TECHNOLOGIES

  • Cookies and related technologies like web beacons, pixel or gif tags, and action tags may be used in email campaigns, online services, advertising, and Harbor Freight websites. These technologies gather data that helps Harbor Freight enhance its goods and services, can be used for advertising, measurement services, client communications, and shopping experience enhancement.
  • The chat features on the Services that allow you to communicate with us are also powered by chat technology, including that which is provided by third parties. We and other third parties may access and use the data outlined in the preceding section on Automatic Data Collection, as well as any additional personal information you enter through online chat, for the purposes stated in this Privacy Policy.

PART 3 – HOW HARBOR FREIGHT USES YOUR PERSONAL INFORMATION

We use your personal information for the following purposes or as otherwise described at the time we collect it:

  • Provide the Service and manage our company;
    evaluate you and establish a commercial partnership that includes you providing services related to our business;
  • Improve the Service and our company, including how we react to patterns, trends, comments, and attitudes on social media;
  • Create and manage your user profile on the service, which will allow you to get alerts about items that are still in your shopping cart and monitor your orders, purchases, and shipments;
  • Devices that you previously logged in to are remembered;
  • provide you with news, security warnings, updates, and administrative and support data about the service;
  • Recognize your needs and interests, personalize your interactions with the Service and our communications (e.g., by displaying accurate date and time information or using your location data to determine your preferred language); offer support for the Service; address your requests, inquiries, and feedback (e.g., through Harbor Freight and chat services); assess your level of satisfaction with the Service; and manage our relationship with you in other ways.

Research and Development. For research and development objectives, such as examining and enhancing the Service and our company, your personal information could be utilized. We might use the personal data we collect for these purposes to create aggregated, deidentified, or other anonymous data. We remove any information that might identify you individually in order to deidentify or anonymize personal data. When conducting approved business operations, such as evaluating and enhancing the Service and advertising our enterprise, we could use and disclose this deidentified or anonymous data. For instance, we would wish to develop that function further if we find that most of our consumers use mobile devices.

Compliance and Protection. We may use your personal information to:

  • Abide with the law as it applies, legitimate requests, and the legal process, including answering subpoenas and official inquiries;
  • Protect our, your, or third parties’ property, rights, privacy, safety, and security (including by bringing and defending legal actions and carrying out security inspections at our stores);
  • Respect relevant laws, legitimate demands, and legal audits of our internal procedures to ensure compliance with internal policies, contracts, and laws;
  • Enforce the terms and conditions of the service, such as our terms of service and other applicable laws and regulations; and
  • Stop, identify, look into, and outlaw harmful, immoral, criminal, or fraudulent actions, including identity theft and cyberattacks.

PART 4 – HOW HARBOR FREIGHT SHARES YOUR PERSONAL INFORMATION 

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:

Affiliates. Our corporate affiliates for the provision of our products and Services consistent with this Privacy Policy.

Suppliers and Service Providers. Companies and people who perform services on our behalf that assist us in managing the Service or our business (such as IT, hosting, payment processing, chat, print and mail fulfillment, order fulfillment and shipping, email delivery, data/document storage and management, marketing, analytics, fraud detection, event management services, promotions, sweepstakes, contests, and surveys).

Business and Marketing Partners.  Third parties whose goods or services you might find interesting, with whom we collaborate to supply goods or services, or with whom we co-sponsor promotions or events.

Third-Party Platforms.  If you choose to connect your Service account to a social networking platform like Facebook or use that platform to log into the Service, we could share your personal information with that third-party service. The third party’s privacy policy and the settings connected to your account with the third-party service control how the third party uses the shared information.

Other users and the public.You can choose to disclose certain information about yourself on your profile. They have the ability to collect and utilize publicly accessible data, including copying, caching, screen recording, and storing it in other locations (like search engines). Should such information be misused, we take no responsibility.

PART 5 – THIRD PARTY SERVICES

In general, the third party providers we work with will only gather, use, and disclose your information as much as is required to carry out the services they are paying them to do for us. However, some third-party service providers, such payment gateways and other systems for processing payments, have their own privacy policies with regard to the data we must give them for transactions involving your purchase. We advise you to read the privacy policies of these providers so you can understand how your personal information will be handled by them. Link When you click on a link on our website, it may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

PART 6 – SECURITY

We take reasonable precautions and adhere to industry best practices to protect your personal information so that it is not stolen, misused, accessed, disclosed, changed, or destroyed. Harbor Freight will be responsible for reporting the incident to the investigating authorities for prompt processing and notice to the Customer in the event that the information server is hacked by hackers leading to the loss of personal customer data. a known. However, no data on the network environment can be completely secure due to the peculiarities of the internet environment. As a result, Harbor Freight does not guarantee that the data it receives from customers will be kept completely confidential.

PART 7 – RIGHT TO CHANGE PRIVACY POLICY

Please check this policy often as we retain the right to change it at any moment. When we upload changes and explanations on the website, they immediately become effective. If we make significant changes to this policy, we will let you know here so you are aware of what data we gather, how we use it, and how we could use it in the future. We utilize and/or disclose it in any circumstances, if any. Your information might be given to the new owner of our website if our website is bought out by or combined with another business so that we can continue to offer you goods.

PART 8 – CONTACT INFORMATION

You can reach us at [email protected] if you would like to: access, rectify, revise, or remove any personal information we have about you; file a complaint; or simply want more information. Detailed contact information:

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